SERVQUAL - Wikipedia
Sustainability | Free Full-Text | The Service Quality Dimensions that Affect Customer Satisfaction in the Jordanian Banking Sector
JTAER | Free Full-Text | Influence of Online Reviews on Student Satisfaction Seen through a Service Quality Model
SERVQUAL model (Parasuraman et al., 1988) | Download Scientific Diagram
SOLUTION: Servqual model and explain its factors - Studypool
PDF) Evaluating the service quality of solar product companies using SERVQUAL model
Service quality models: a review
Perceived service quality models: Are they still relevant
📚 Service Quality and Customer Satisfaction in Banking - Free Paper with Annotated Bibliography | SpeedyPaper.com
Service quality measurement model integrating an extended SERVQUAL model and a hybrid decision support system - ScienceDirect
Measuring Customer Service Quality with the RATER Framework - Simplesat
A Conceptual Model of Service Quality and Its Implications for Future Research - A. Parasuraman, Valarie A. Zeithaml, Leonard L. Berry, 1985
PDF) Perceived service quality as a customer‐based performance measure: An empirical examination of organizational barriers using an extended service quality model | shilpa sampathkumar - Academia.edu
PDF) Service Quality Dimensions and Customer Satisfaction in Telecommunication Companies in Yemen
JTAER | Free Full-Text | Influence of Online Reviews on Student Satisfaction Seen through a Service Quality Model
PDF) SERVQUAL and Model of Service Quality Gaps: A Framework for Determining and Prioritizing Critical Factors in Delivering Quality Services
PDF) Servqual Gap and Comparative Analysis of Service Quality Perception: Determination Framework and Critical Factors for Submission of Service Quality in the Public Health Center (Puskesmas) in Sukawati District, Gianyar Region, Bali -
PDF) Alternative measures of service quality: a review | abby mahajan - Academia.edu
5 Dimensions of Service Quality- Servqual Model of Service Quality
PDF) Service quality models: A review
PDF) SERVQUAL and Model of Service Quality Gaps: A Framework for Determining and Prioritizing Critical Factors from Faculty Perspective in Higher Education
PDF) Adaptation and application of the SERVQUAL scale in higher education
Information Systems Service Quality Measurement: The Evolution of The SERVQUAL Instrument
